North Carolina Cracks Down on Behavioral Health Providers with New IBM Software
North Carolina’s Department of Health and Human Services (“DHHS”) announced that “computer software designed to root out potentially fraudulent Medicaid claims has uncovered 206 outpatient behavioral health providers across the state with unusual Medicaid billing worth up to $191 million.” The software, developed by IBM, tracks both billing behavior and relationships between healthcare providers. Ten investigations of outpatient behavioral health providers have already been conducted, resulting in a total of $6.2 million in potentially fraudulent payments.
The IBM software revealed some of the following billing issues in its three-year claim review:
- For a single date, providers billed for more hours of service than there are hours in a day (i.e., 44 hours of service all provided on one date);
- Group therapy sessions have been “unbundled” (i.e., providers billed for the group rate and then billed each individual group member separately, essentially, double billing for one procedure); and
- Individual providers collected hundreds of thousands, even millions, of dollars in Medicaid payments in a single year where typical yearly payments should be no more than roughly $140,000 for a single person.
North Carolina is the first state to use software to track potentially-fraudulent activity and, according to DHHS, this is the first phase in analyzing Medicaid claims for “questionable activity.” The next phases include placing providers on pre-payment review wherein claims will not be paid until they are reviewed and approved by Medicaid officials (versus the “pay-and-chase” model currently utilized); prosecuting cases by the state attorney general; and recovering overpayments as quickly as possible.
While this effort focused on North Carolina’s Medicaid behavioral health providers, the desire to ramp up efforts to combat fraud are not unique to North Carolina. All behavioral health providers should be cognizant of the renewed focus on behavioral health compliance and the new efforts being employed by payors to enforce the laws and their policies.
Neda Mirafzali |
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Behavioral Health Law,
Medicaid,
compliance,
fraud
May 30, 2012 